FAQ
Questions before you book the stay.
What does PostStays charge?
10% from the resort and 10% from the creator on the cash amount. There is no subscription. Free-stay value is tracked, and those fees are recorded rather than charged unless the deal was accepted in charge_cash mode.
When does a creator get paid?
After the resort funds the deal and later approves the work. In mock mode the payout is a ledger transfer. In live mode it is a Stripe transfer to the creator's connected account.
How do free stays work?
The resort posts nights and a stay value. On the deal they add check-in, check-out, room, and guests. Dates that overlap a blackout are rejected.
How does verification work?
A creator can connect Instagram or TikTok. Without provider keys, that connection is a mock hook an admin reviews. An admin can also verify or reject a profile by hand. Follower and engagement numbers on the profile are what resorts see.
Can I cancel?
Either side can cancel before the deal is funded. After funding, open a dispute. An admin dismisses it or records a refund on the ledger.
How do resorts see results?
Creators submit views, reach, link clicks, and attributed bookings after delivery. A promo code and tracking link can sit on the deal.
